Last updated: August 2025
Welcome to The Marketing Muse Agency (“we”, “us”, “our”). By using our website or booking our services, you agree to the following terms and conditions. Please read them carefully.
1. Services
The Marketing Muse Agency provides services including social media strategy, content creation, social media management, 1:1 consulting, and related marketing services. Specific service details, deliverables, and timelines will be outlined in proposals, invoices, or on our website.
2. Booking & Payment
Some products such as 1:1 calls and specified services must be paid in full upfront via accepted payment methods (Stripe, PayPal, or other agreed channels). Other products will be billed via invoice once deliverables are agreed.
Payment confirms your booking and secures your appointment or service.
Cancellations or rescheduling must be made at least 24 hours before the scheduled session. Refunds are not provided for missed calls unless agreed in writing.
3. Client Responsibilities
Clients must provide accurate information and respond to communications promptly. Advice or guidance is provided based on the information given and professional experience; you use our services at your own discretion.
4. Intellectual Property
All materials, content, templates, and branding provided remain the intellectual property of The Marketing Muse Agency unless explicitly agreed otherwise in writing. Clients may only use materials for their agreed purpose.
5. Limitation of Liability
The Marketing Muse Agency shall not be held liable for indirect, incidental, or consequential losses, including lost revenue or business decisions made based on our services or advice. Services are provided “as is,” and clients use them at their own risk.
6. Confidentiality
We respect client confidentiality. All personal and business information provided to us will be treated as confidential. We may, however, use anonymised client results or testimonials for marketing purposes.
7. Governing Law
These terms and conditions are governed by the laws of the United Kingdom. Any disputes will be resolved under UK jurisdiction.
8. Changes to Terms
We may update these terms at any time. Continuing to use our website or services constitutes acceptance of any updated terms.